CANCELLATION POLICY

~A 100% cancellation fee is applied immediately to the card on file for any missed appointments for any reason under 24 hours and 50% cancellation fee within 48 hours notice.

Your cancellation fee is equivalent to your service rate.

~Rescheduling is easy and can be done online up to 48 hours. If you cannot keep your appointment time, and need to reschedule for earlier or later on the day of your scheduled session, I will do my best to accommodate you at no additional charge. Appointments rescheduled under 48 hours beyond a week out from your original session date will result in a cancellation fee.

~If you are feeling sick, or are exhibiting symptoms of any kind, please notify me immediately. Waiting until the last minute will result in a late cancellation should you be unable to keep your session time. If I show up and you are exhibiting symptoms of illness *even if you think it's just allergies*, this will result in a cancellation. In the event I am ill, I will notify you as soon as possible and reschedule your appointment.

~In the unusual circumstance that I arrive and there is no answer or communication of your not being available for your session, the full session fee is charged to the card on file.

I appreciate your communication with me in advance to prevent this from happening.

INCLIMATE WEATHER

In cases of inclimate weather where driving safety is a concern, I will contact you directly to reschedule your appointment. 

REFUNDS

In the event I need to cancel or reschedule your appointment, your booking fee will be refunded or you can choose to have it applied to a rescheduled service. No refunds will be given for services rendered. Cancellations made prior to the 48hr window will be refunded.

SPACE REQUIREMENTS

- Minimum clear space of 7'x9'

-Electrical outlet for table warmer and the use of hot stones

-Ground level (no more than 7 stairs)

-Convenient parking

-Distraction free

-Restroom access

-A space for me to go to give you privacy when getting on and off the table.

OTHER HUMANS AND PETS IN THE HOME

In order to preserve the therapeutic nature of these appointments, it is imperative that the environment be distraction free. This means that other beings within the home are expected to respect noise levels and privacy of the session.

PLEASE KEEP EMAIL AND NOTIFICATIONS ON as to avoid missing any important notifications about your upcoming sessions or important information and general changes. If you opt out, I will not be able to honor any missed communications and you will be charged the full fee.